Returns & Exchanges

At Schreiner's Gardens, we stand behind the quality of our rhizomes and bulbs with our 100% satisfaction guarantee. If your order arrives damaged or fails to grow during its first season, we are committed to making it right through replacements or store credit.

Return Process

• 1.
  Inspect Your Shipment

  Upon delivery, please immediately open your package and inspect your plants to ensure they arrived in healthy, firm condition.

• 2.
  Contact Customer Support

  If you notice any issues, email our team within 30 days of receipt with your order number and clear photos of the items in question.

• 3.
  Receive Authorization

  Our horticultural experts will review your claim and provide a Return Merchandise Authorization (RMA) if a physical return is required for non-perishable garden goods.

• 4.
  Resolution Delivery

  Once approved, we will ship out your replacement plants during the next appropriate planting window for your zone or issue a refund to your original payment method.